Virtual assistant support

Reliable administrative support without hiring in-house.

Flexible support with the recurring tasks that take time away from running your business.

Availability and response times are agreed in advance, so you know what to expect.

Ask about a free 20-minute call View all services

What we can help with

The recurring tasks, handled.

Inbox and email support
Diary and appointment administration
Booking administration
Customer and supplier communication
Data entry
CRM and contact-list updates
Research and information gathering
Quotes, purchase-order and invoice administration
Meeting agendas and minutes
Action tracking
Document formatting
File organisation
Customer and supplier follow-up
Holiday and overflow administration cover

Ways to work together

Ad-hoc help or a simple monthly plan.

Ad-hoc support

Occasional help, short tasks or temporary cover, without a monthly commitment.

£30/hour

Essential

£290/month

10 hours a month · £29/hour effective

Reliable help with the essential tasks that regularly take time away from running your business.

Everyday support, with bigger work scoped separately.

Within your support hours

Email and diary support
Bookings
Customer and supplier correspondence
Data entry
CRM updates
Research
Meeting support
Tracker updates
Document formatting
Basic website content updates
General administration

Quoted separately as a project

New spreadsheet systems
Dashboards
Reporting workbooks
Full document redesigns
SharePoint or OneDrive reorganisations
Branding and rebranding
Websites
Complex presentations
Client onboarding systems
Major workflow redesigns

A small update may fit within your support hours. A new system, redesign or substantial deliverable is scoped and quoted as a project.

How monthly hours work

Simple, predictable and fair.

Choose a monthly plan for a set number of hours, used against agreed priorities during agreed business hours. Additional hours are available when you need them.

Rollover: up to 20% of unused hours may roll into the following month only, while your plan is active. Unused hours are not refundable or transferable and do not build up over several months.

If a month needs more than your plan’s hours, extra time is £30 per hour, agreed with you in advance. Larger or one-off work is quoted separately as a project.

Full service terms are confirmed in writing before work begins.

Who it's for

Built for owner-managed businesses.

Sole traders and owner-managed businesses
Businesses without a full-time administrator
An overloaded office manager who needs a hand
Owners spending too long on recurring admin

Common questions

About virtual assistant support.

Can I book occasional help without a monthly plan?

Yes. Ad-hoc support is £30 per hour for short tasks, temporary cover or occasional help, with no monthly commitment.

What happens if I do not use all my hours?

Up to 20% of unused hours may roll into the following month only, while your plan is active. Hours do not accumulate indefinitely and are not refundable.

What if I need more than my plan’s hours?

Extra hours are £30 per hour, agreed in advance. Substantial or one-off work is scoped and quoted separately as a project.

Will you use my systems and logins?

Only with agreed permissions and clear boundaries. You stay in control of access, and how your information is handled is agreed up front.

What are your hours and response times?

Work is completed during agreed business hours, with response times agreed when we set up your plan. There is no guaranteed instant response and no unlimited support.

Get the recurring admin off your plate.

Ask about a free 20-minute call. Tell me what is taking your time, and I'll recommend the simplest way to help, with a clear price before any work begins.